We value your privacy and take every step to ensure that your information remains confidential. The disclosure of personal information should never occur without your explicit consent.We will only save your personal information so we can fulfill our commitment to provide you with our products in a reliable and timely manner.
What information do we collect and how do we use it? When you order from us we ask you for your e-mail address and we need to know your name, delivery address, and telephone number (in case our customer service staff need to contact you regarding your order) and your credit card information. This information is used to fill your order. Your personal information is stored in our order processing system but is not available to unauthorized persons. Your order and credit card details are protected by our secure server. We do not sell, trade or share the information you provide us to anyone.
You are responsible for all actions taken with your user name, email address and password, including fees. Therefore we do not recommend that you disclose your password to any third parties. If you choose to share your user name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information.
Do we use Cookies? Yes. Cookies are small amounts of information stored on your hard drive that help you navigate around the site. Most browsers these days are set up to automatically accept cookies. One cookie is stored on your computer which is a unique number to identify you. Each time you add an item to your cart, this number is also sent so the product is added to your personal cart. We do not use this cookie to collect information about the user.
Changes to your personal information Your personal information is held at our head office once your order is completed. If you wish to change the information that is held about you, or ask that we delete it, please e-mail us: enquiries@discoveriesingardening.com with your change of details.
Changes to our privacy policy From time to time, we make changes to our information practices or alter the functionality of our Web site.Should we change our Privacy Policy for any reason, the changes will always be posted on this page.
Consumer Guarantee All purchases from this site are guaranteed so that any goods purchased for personal use may be returned, if they are considered faulty, for replacement or refund of purchase price within a reasonable period of time.
Additional Information Questions regarding this statement please contact us.
